Shipping and Delivery

Thank you for choosing Mahakali Tour & Travels for your travel needs. Please read the following shipping and delivery terms carefully:

1. Delivery of Travel Documents: Mahakali Tour & Travels primarily deals with electronic tickets, vouchers, and travel itineraries. Upon confirmation of your booking and receipt of payment, your travel documents will be delivered to the email address provided during the booking process. Please ensure that the email address provided is accurate and accessible.
2. Physical Delivery: In some cases, physical documents such as travel brochures, maps, or vouchers may be required. These documents will be mailed to the address provided by the customer. Mahakali Tour & Travels will not be responsible for any delays or issues arising from incorrect or incomplete mailing addresses provided by the customer.
3. Delivery Timelines: Delivery timelines for electronic and physical documents may vary depending on the type of service booked and the destination. Electronic tickets and vouchers are typically delivered within 24-48 hours of booking confirmation, while physical documents may take longer and are subject to postal service timelines.
4. Shipping Charges: Mahakali Tour & Travels does not charge shipping fees for electronic documents. However, shipping charges may apply for physical documents depending on the delivery location and method chosen. These charges will be clearly communicated to the customer at the time of booking.
5. Delivery Responsibility: Mahakali Tour & Travels will make every effort to ensure timely delivery of travel documents. However, we are not liable for delays or issues arising from factors beyond our control, including but not limited to postal delays, incorrect addresses, or force majeure events.
6. Document Verification: It is the customer's responsibility to review all travel documents upon receipt and notify Mahakali Tour & Travels immediately of any discrepancies or errors. We will not be responsible for any issues arising from failure to verify the accuracy of travel documents.
7. Lost or Stolen Documents: In the event that travel documents are lost or stolen, please contact Mahakali Tour & Travels immediately for assistance. Additional fees may apply for reissuing or replacing lost documents.
8. International Shipping: For international bookings, customers are responsible for complying with all customs and import regulations of the destination country. Mahakali Tour & Travels will not be liable for any customs duties, taxes, or fees incurred during shipping.
9. Contact Information: If you have any questions or concerns regarding shipping and delivery, please contact us at Shop No. 7 Niranjani Akhara Road, Mayapur, Haridwar, Uttarakhand, Pin Code 249401, India.

By booking services with Mahakali Tour & Travels, you acknowledge that you have read, understood, and agreed to abide by these Shipping and Delivery Terms.